- The customer has the right to exchange within 3 days from the date of receipt.
- The customer has the right to return within one day from the date of receipt.
- We apologize for not accepting returns or exchanges for any used product that is not in its original condition.
- Products sold under special offers, discounts, or general sales are non-returnable.
- We welcome your visit to one of our branches if you wish to exchange or return an item.
- For all purchases made through installment services (Tabby or Tamara), the amount will be refunded through the service providers.
- The customer has the right to compensation if the product arrives damaged within 15 days from the date of receipt.
- If a damaged product arrives, the customer will be compensated with the same damaged product, with all photos of the damaged product attached, and compensation will be paid within 15 days from the date of receipt.
- This excludes pre-orders.
Completing your purchase constitutes your acceptance of the terms and conditions and the store's exchange and return policy.

We are always honored to have you as our customers.