Exchange or Return Steps

We always strive for your satisfaction, which is why we have provided easy steps to complete your exchange or return request 👇

📱 WhatsApp: 504361467
🔗 Or click the link to start the chat directly:
https://api.whatsapp.com/send?phone=966504361467

✉️ In the message, please include the following information:

• Full Name

• Mobile Number

• Order Number

• Reason for Exchange or Return

• Clear photos of the product (in case of a defect or discrepancy)
  ⏱️ After receiving your request, our team will review the case within 1-2 business days, and you will be contacted to confirm the appropriate action.
  🚚 If the request is approved:
  We will arrange a date with you for the shipping company to pick up the product.
  The refund will be processed or the replacement product will be sent after receiving and inspecting the original product.

💡 Important Notes:

• The product must be in its original condition (unused, with original packaging).

• The request must be submitted within 3 days of receiving the order.

• The return policy does not cover products damaged due to misuse.